Personal Impact training course hero image – Build confidence, assertiveness, and communication skills to enhance professional presence.

Personal Impact

Learn how to project confidence, communicate effectively, and create a stronger personal presence at work.

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Course overview

Duration: 1 day (6.5 hours)

The workplace of today can be very challenging.  In a busy business climate it is often difficult to project your image with confidence and have a real personal impact on situations and the decision-making process. 

If we lack confidence in how we present ourselves this will affect our ability to influence problem solving, the creativity and innovation capability of the organisation and the outcome of business activity. 

Learning to project yourself with confidence and emotional stability is a critical personal skill for today and career development.  This course will help delegates develop their personal image, build the underpinning skills of assertiveness and have a positive impact in all they do.

The aim of this course is to develop the personal skills and ability of delegates to present themselves with confidence, communicate effectively and develop assertiveness skills to improve personal impact.

Objectives 

By the end of the course you will be able to:

  • Explain what causes first impressions
  • Develop a Proactive Mindset and expand positive thinking to support behavioural change
  • Develop assertiveness skills to deal with difficult situations
  • Develop confidence in communication and relationship building
  • Develop a wellbeing plan to improve personal image and grow confidence and emotional control

Content

First Impressions

  • What impact does our first impression make

Your Image

  • How is our perception of ourselves and others formed and shaped
  • Look at the difference between perceived and ideal image
  • Creating a positive image

Self-confidence

  • What are the barriers and obstacles to self confidence

Communications skills

  • Skills required to communicate effectively
  • The impact of communication, both positive and negative
  • The benefits of good questioning skills

Defining behaviours and assertiveness

  • How to expressing yourself confidently and appropriately

Positive Thinking

  • Using positivity to reduce the obstacles we face
  • The benefits of positive thinking

Business Etiquette

  • Expectations in the workplace
  • Workplace annoyances

Looking after yourself

  • What is a healthy balanced life
  • What can you do to look after yourself

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Additional Insights

Continue your learning with related articles, case studies, and podcast episodes that explore how these skills are applied in real-world contexts.

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