Influencing without Authority
Gain practical skills in assertiveness and influencing techniques to handle interpersonal situations effectively.
Course overview
Duration: 1 day (6.5 hours)
This is a highly interactive and practical course which will help you to use assertive behaviour and influencing techniques to deal more effectively with interpersonal situations.
This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and assertiveness models and techniques that will allow you to make the right decisions.
The course is aimed at anyone who interacts and needs to influence others on a regular basis but may not be able to use authority as a technique.
Objectives
By the end of the course you will be able to:
- Utilise a variety of new techniques to enhance your influencing skills
- Feel more confident and be more effective when working in groups / meetings
- Recognise and define what assertive behaviour is and its benefits
- Recognise the impact of non-verbal communication and use it to enhance influencing behaviours
- Use language skills necessary to get your message across in an influential way
- Identify behaviours that can help or hinder interactions with others
- Use Perception, Bias, Decision Making and Judgement
- Understand personal preferences and approaches to Decision Making
Content
What is influencing and assertiveness?
- Sources of power
- Influencing skills
- Choosing the right approach
- When to be assertive and alternative behaviours
Assertive behaviour
- Behavioural styles and their impact on working relationships
- Building confidence to influence
- Negotiating a win win result without being the Manager or Leader
The Decision Lifecycle – Personal Preferences
- Understand the human facts that influence decision making
- Understanding personal preferences and approaches to Decision Making
- Understand the impact of Perception, Bias and judgement in influencing
- Speed reading others to support approaches to decision making
Developing Skills
- Communication skills – the language of influence
- Communication dynamics
- Different influencing techniques when you don’t have the authority
- The art of saying ‘No’
- Having the confidence to challenge
Practical
- Practical exercises
- Case studies
Discover more about our courses
Public Training Programme
Explore our current selection of public courses, available as convenient and cost-effective virtual sessions.
Engage with expert instructors and a diverse peer group in an interactive, online learning environment.
Ideal for those valuing flexibility and affordability, our public courses are ideal where you only have small numbers requiring training and offer training from the comfort of your home or office.
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Get in touch
Contact us
Do you have questions, suggestions, or feedback? We value your input and are here to assist you. Please don't hesitate to get in touch with us via email or phone:
- Email: [email protected]
- Phone: +44 (0)20 8152 6551
Our dedicated team is ready to respond to your enquiries and provide the support you need. Feel free to reach out, and we'll do our best to assist you.
Thank you for visiting our website, and we look forward to hearing from you!
