Course overview

Duration: 1 day (6 hours)

Everyone works in teams today in one way or another. Whatever we do in the workplace we need to interact with another person or a number of people at various times. It is important that we know how to communicate, how to listen, how to work together and how to overcome conflict when it arises in our workplace.

Challenges are often created by a lack of trust, poor conflict handling skills, a lack of shared vision and confusion over roles and responsibilities. This course will help delegates understand how to encourage more productive team working in the workplace. By the end of the course delegates will be able to describe what makes a High Performing Team and realistically assess their current strengths and weaknesses.

Delegates will also be able to identify and plan behavioural changes that will improve the team’s performance.

The course is experiential based with lots of learning by doing activities, reflecting and discussion.  This will allow team members to get to know/improve their knowledge of team colleagues and energise or re-energise teams.

Objectives 

• Know more about their colleagues
• Be able to describe what makes a high performing team
• Understand the importance of playing to different strengths and skills
• Recognise the need for clear and effective communication

Content

The Importance of Team Work

• The importance of teamwork
• The ‘third dimension’ – how working together has the potential to achieve more
• The dangers of an overly competitive workplace culture Psychological Safety

Team Development Models

• Stages of Team Development Behaviours at each stage
• Dysfunctional Teams – what does good and bad look like
• Characteristics of high performing and elite teams

Teaming and Leadership Skills

• Teaming competencies
• Active Listening
• Proactive Language
• Values and Beliefs
• Building Mental Fitness of Teams
• Becoming an inspirational leader
• Establishing a climate of psychological safety 

• The importance of Accountability
• The Team Charter
• Smart Teams:
  • Building Trust
  • Building Collaboration
  • Overcoming Conflict
  • Gaining Commitment
  • Developing Shared Goals
• The importance of shared goals
• Effective Team communication

Still have questions about this course?

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Engage with expert instructors and a diverse peer group in an interactive, online learning environment.

Ideal for those valuing flexibility and affordability, our public courses are ideal where you only have small numbers requiring training and offer training from the comfort of your home or office.

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