Course overview

Duration: 2 days (13 hours) 

This workshop is suitable for those who have recently started their first direct line management role. This is a practical workshop and focusses on understanding the role of a people manager in managing workloads amongst the team, the individuals within their team and getting the best out of the team.

Objectives 

• State the key roles and responsibilities of a people manager
• Use your time effectively to plan and prioritise your own and the work of others for expedient results
• Set objectives that engage those reporting to you
• Delegate tasks effectively that motivate the individuals you delegate to
• Appreciate how to deal with both good and under-performance
• Adopt the most appropriate leadership style
• Manage the team through its natural development and through times of change
• Add value to meetings you attend and chair

Content

Roles and Responsibilities

• Understanding your roles and responsibilities for people management
• Management vs Leadership
• Action Centred Leadership

Managing Workloads

• How to prioritise the management of tasks, the individuals and the team
• Objective setting – how to set objectives and how to engage individuals in their objectives
• Practical application on prioritisation and objective setting

Managing Individuals

• Delegating tasks and work effectively
• Understanding motivation and how best to motivate individuals
• Managing performance – the Skill/Will matrix
• How to manage good performers
• Dealing with under-performance
• Goleman’s 6 Leadership styles
• Choosing the appropriate leadership style for the right person and situation

• Understanding team roles and dynamics
• How to manage the team as it develops
• Team learning and development
• Managing teams through times of change
• Tips and techniques for focused meetings

Still have questions about this course?

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