Introduction to Management
New to managing people? This practical course builds confidence with the core skills every first-time manager needs - from delegation and objective setting to motivating individuals and leading a team through change.
In this course, you will learn how to:
- Understand the role and responsibilities of a people manager
- Plan and prioritise workloads for yourself and your team
- Set clear, engaging objectives that drive ownership and results
- Delegate tasks effectively and motivate different individuals
- Manage good and under-performance confidently
- Apply leadership styles and support your team through change
Who is this course for?
New or aspiring managers stepping into their first people-management role. Ideal for supervisors, team leaders and professionals who now have responsibility for managing others and want practical skills they can apply immediately.
Enquire NowFrequently Asked Questions
What does the Introduction to Management course cover?
Do I need any prior management experience?
Who is this Introduction to Management course for?
Is this course available in-person, online, or customised for organisations?
How will this training help improve team performance?
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Course Outline
Course overview
Duration: 2 days (13 hours)
This workshop is suitable for those who have recently started their first direct line management role. This is a practical workshop and focusses on understanding the role of a people manager in managing workloads amongst the team, the individuals within their team and getting the best out of the team.
Objectives
- State the key roles and responsibilities of a people manager
- Use your time effectively to plan and prioritise your own and the work of others for expedient results
- Set objectives that engage those reporting to you
- Delegate tasks effectively that motivate the individuals you delegate to
- Appreciate how to deal with both good and under-performance
- Adopt the most appropriate leadership style
- Manage the team through its natural development and through times of change
- Add value to meetings you attend and chair
Content
Roles and Responsibilities
- Understanding your roles and responsibilities for people management
- Management vs Leadership
- Action Centred Leadership
Managing Workloads
- How to prioritise the management of tasks, the individuals and the team
- Objective setting – how to set objectives and how to engage individuals in their objectives
- Practical application on prioritisation and objective setting
Managing Individuals
- Delegating tasks and work effectively
- Understanding motivation and how best to motivate individuals
- Managing performance – the Skill/Will matrix
- How to manage good performers
- Dealing with under-performance
- Goleman’s 6 Leadership styles
- Choosing the appropriate leadership style for the right person and situation
Managing the Team
- Understanding team roles and dynamics
- How to manage the team as it develops
- Team learning and development
- Managing teams through times of change
- Tips and techniques for focused meetings
Why Choose Underscore for Management Training?
Underscore Group delivers practical, instructor-led leadership and personal development training that helps people communicate clearly, build confidence, and work more effectively with others. Based in Sussex and supporting organisations across the UK, we specialise in relatable, real-world learning that strengthens capability at every level - from early-career professionals to experienced managers.
Every session is tailored to your organisation’s culture, values and ways of working, ensuring the skills taught transfer directly into day-to-day behaviour. Our leadership and people-skills programmes are trusted by organisations across finance, aviation, healthcare, construction and professional services.
- Trusted by leading UK organisations
- Expert trainers with real business experience
- Small-group sessions (6–8 people)
- Practical, hands-on learning approach
- Virtual & onsite delivery across the UK
- Six months of post-course support
Get in Touch
Still have questions about this course?
Click Enquire Now and our team will share full details on content, dates, and pricing — and help you decide if it’s the right fit for you or your organisation.
Enquire NowLooking for training in a different area?
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Additional Insights
Continue your learning with related tools, articles, case studies, and podcast episodes that explore how these skills are applied in real-world contexts.
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Case Study: Managing Projects without Direct Reports – International Nuclear Services
- Free Tools and Resources:
How Do You Come Across At Work? Free Communication Style Quiz
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