Intercultural Management
Why cultural differences exist, what you can do to understand and respect these differences and then implement strategies to build effective intercultural relationships. Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way.
Enquire Now
Course overview
Duration: 1 day (6.5 hours)
This workshop is designed for those who deal on a regular basis with fellow employees, suppliers or customers from different cultural backgrounds. The workshop will focus on understanding why cultural differences exist, what you can do to understand and respect these differences and then implement strategies to build effective intercultural relationships.
Objectives
By the end of the course you will be able to:
- Understand what makes us different from people from other cultures
- Appreciate why we form impressions of other cultures
- Use strategies to communicate effectively with those from different cultural backgrounds
- Build trust with those we work with from a different cultural background
Content
Intercultural Challenges
- What challenges do you face with dealing with people from different cultures?
- Why do these challenges exist?
Understanding Culture
- What is culture?
- Trompenaars’ Model of Culture – what determines our understanding of different cultures
Cultural theories
- Hall and Hall:
- Three Systems of Time
- The Importance of Context – Data vs Dialogue
- Hofstede – 6 Cultural Dimensions
- Trompenaars – 7 Cultural Dimensions
- Chart your intercultural business relationships against these dimensions
Strategies and Intercultural Management
- Trompenaar’s 3 step approach – Recognise, Respect, Reconcile
- How to foster and maintain trust
- Effective intercultural communication strategies
Frequently Asked Questions
Why is Intercultural Management training critical in today’s global teams?
What real-world skills will I gain from this programme?
Who should attend this Intercultural Management course?
How is the training delivered, and how interactive is it?
What barriers or challenges does this course help me overcome?
How can I enquire about scheduling, pricing or group delivery?
Get in Touch
Still have questions about this course?
Click Enquire Now and our team will share full details on content, dates, and pricing — and help you decide if it’s the right fit for you or your organisation.
Enquire NowRelated Courses
Diversity and Inclusion
Understand what diversity and inclusion is and how to manage it affectively in the workplace.
Business Partnering
Learn the skills and mindset to become a business partner, align your expertise with the organisational goals, drive growth, and shape the future of your company.
Strategic Commercial Awareness
Develop the commercial awareness, financial knowledge and strategic thinking capabilities, to influence the direction of the business
Explore More Training Options
Public Training Programme
Explore our current selection of public courses, available as convenient and cost-effective virtual sessions.
Engage with expert instructors and a diverse peer group in an interactive, online learning environment.
Ideal for those valuing flexibility and affordability, our public courses are ideal where you only have small numbers requiring training and offer training from the comfort of your home or office.
Check Public DatesFull Training Catalogue
We deliver a wide range of training across Leadership, Personal Development, Project Management, and IT applications. Many organisations choose us because they can source both technical and people-focused training from one trusted provider.
Courses can be tailored to your organisation’s needs, making it easier to upskill teams consistently across different areas. Whether you want to build management capability, strengthen project delivery, or boost everyday software skills, you’ll find relevant options in our catalogue.
